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Air Traveler Options When Stranded

23 January 2007

Stranded in Denver, one traveler got a seat by calling a travel agent and booking a first class seat. The following is part of what was reported today.

The Wall Street Journal Reports in a complete article on this topic: “When a storm hits and the airline says there are no seats, that isn’t always true. It turns out some major airlines like UAL Corp.’s United will let stranded coach travelers continue to wait for a confirmed seat — even if there are flights with available seats in first class. Instead, the airlines try to sell those seats to customers willing to pay first-class fares. Carriers do finally release those seats close to departure time. They go first to elite frequent fliers and holders of full-fare coach tickets. Holders of discount tickets are last in line.”

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